Privacy Policy

Effective Date: May 1, 2026
Business Name: Lamb’s Tree & Plant Service
Location: Connecticut

Lamb’s Tree & Plant Service (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, complete forms, or communicate with us, including via SMS messaging.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Phone number
• Email address
• Mailing address
• Property address

Service Information

• Requested services
• Estimate details
• Appointment details
• Photos or notes related to service requests

Communication Information

• SMS consent records
• Message history
• Email communications

2. How We Use Your Information

We use your information to:

• Schedule estimates and appointments
• Provide services
• Send appointment and service-related notifications
• Respond to inquiries
• Improve our services
• Comply with legal requirements

We do not use your information for marketing or promotional messaging.

3. SMS Messaging & Mobile Privacy

SMS Opt-In Consent
We collect your mobile phone number and obtain your consent to receive SMS messages through our website forms or intake forms. Consent checkboxes are not pre-selected, and customers must actively opt in.

Consent to receive SMS messages is not required to receive services.

Types of SMS Messages
If you opt in, you may receive:

• Appointment reminders and confirmations
• Estimate and scheduling updates
• Responses to your inquiries
• Service-related notifications

We do not send marketing or promotional messages.

Message Frequency
Message frequency varies and is based on your interaction with our company.

Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out & Help Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message. After you send “STOP,” you may receive one final confirmation message confirming your opt-out request.

For assistance, reply HELP or contact us through our website:

Website: https://www.lambstreeandplant.com

Data Sharing & Protection
We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties for marketing purposes.

We may share information with trusted service providers solely for the purpose of operating our business and delivering service-related communications. All service providers are required to safeguard your information.

4. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with:

• Contractors or subcontractors involved in service fulfillment
• Service providers assisting with scheduling or communications
• Government authorities if required by law

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no online system can guarantee complete security.

6. Your Rights

You may:

• Request access to your personal information
• Request corrections
• Withdraw SMS consent
• Request communication preference changes

To exercise these rights, contact us through our website:

Website: https://www.lambstreeandplant.com

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

SMS Privacy Policy

When you opt in to receive SMS communications from Lamb’s Tree & Plant Health Care, we may collect your name, phone number, email address, and any information you voluntarily provide through forms, chat widgets, scheduling tools, or direct communication.

We use this information to:

• Send appointment reminders
• Provide service updates
• Respond to inquiries
• Send requested information
• Deliver customer support communications

SMS consent is not shared with third parties or affiliates for marketing purposes.

We may use cookies, analytics tools, and tracking technologies to improve website performance and user experience.

We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance or contact us directly at glen@lambstreeandplant.com or 860-266-0494

Message frequency may vary. Message and data rates may apply.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.